Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 26phsky ("26phsky," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("Player," "User," "you") who access or use the 26phsky online gaming platform at https://26phsky.net.

26phsky is committed to protecting your privacy and handling your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable data protection laws in the Philippines.

By registering an account or using the 26phsky platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 26phsky platform.

2. Data We Collect

26phsky collects the following categories of personal data:

• Identity Data: Full name, date of birth, government-issued ID number, nationality, and a copy of your identification document (for KYC/AML verification purposes).
• Contact Data: Email address, mobile number, and residential address (city/province, e.g., Manila, Cebu, Davao, Quezon City, Makati).
• Account Data: Username, encrypted password, account preferences, and communication preferences.
• Financial Data: GCash account reference, Maya/PayMaya account reference, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), deposit and withdrawal history, and transaction records. Note: 26phsky does not store full payment credentials — these are handled by our regulated payment processors.
• Gaming Data: Game history, bet amounts, win/loss records, session duration, and responsible gaming tool usage.
• Technical Data: IP address, device type, browser type and version, operating system, and platform access logs.
• Usage Data: Pages visited, features used, time spent on the platform, and clickstream data.
• Communications Data: Records of your interactions with 26phsky customer support, including live chat transcripts and email correspondence.

3. How We Collect Your Data

26phsky collects personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automated technologies: When you access the 26phsky platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Third-party sources: We may receive data from payment processors (e.g., GCash, Maya), identity verification providers, and fraud prevention services to supplement the information you provide directly.

4. How We Use Your Data

26phsky uses your personal data for the following purposes:

• To create and manage your 26phsky player account and verify your identity in compliance with Philippine KYC (Know Your Customer) requirements.
• To process deposits and withdrawals via your chosen payment method (GCash, Maya, bank transfer, or debit card).
• To provide, maintain, and improve the 26phsky gaming platform and its features.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements and anti-money laundering (AML) regulations.
• To administer bonuses, promotions, and loyalty programmes you have opted into.
• To send you service-related communications (e.g., account verification, transaction confirmations, security alerts).
• To send you marketing communications, where you have given your explicit consent, and to allow you to opt out at any time.
• To enforce our Terms & Conditions and resolve disputes.
• To support responsible gaming obligations, including monitoring for problem gambling indicators and administering self-exclusion requests.

5. Legal Basis for Processing

26phsky processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your 26phsky account and provide gaming services).
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and PAGCOR licensing requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — for example, for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

26phsky does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, Maya/PayMaya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance services to verify your identity and screen against sanctions lists.
• IT and platform service providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where required by law.
• Law enforcement: Where we are legally required or permitted to disclose data in connection with a criminal investigation, court order, or other legal process.

All third-party service providers who process personal data on behalf of 26phsky are contractually bound to handle such data securely and only for the purposes specified by 26phsky.

7. Data Retention

26phsky retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming history and session logs are retained for a minimum of three (3) years.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of your consent and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

8. Data Security

26phsky implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 26phsky platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls ensuring that only authorised 26phsky personnel can access personal data, and only to the extent required for their role.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication (MFA) options for player accounts.
• Incident response procedures to detect, contain, and notify affected parties of any data breach in accordance with NPC notification requirements.

While 26phsky takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your 26phsky login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

9. Cookies & Tracking Technologies

26phsky uses cookies and similar tracking technologies to enhance your experience on the platform. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Preference cookies: Remember your settings and preferences (e.g., language, display options) to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the 26phsky platform to help us identify areas for improvement. We use this data in aggregate form only.

26phsky does not use advertising or cross-site tracking cookies. You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 26phsky platform.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 26phsky:

• Right to be informed: The right to know what personal data 26phsky collects and how it is used — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data 26phsky holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

11. Minors

The 26phsky platform is strictly intended for persons aged 21 years and above. 26phsky does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 26phsky platform, please contact us immediately at [email protected].

12. Changes to This Policy

26phsky reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated Policy on this page with a revised "Last Updated" date, and where appropriate, by sending you a notification via your registered email address.

Your continued use of the 26phsky platform following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how 26phsky protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 26phsky, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: Live chat available 24/7 via the 26phsky platform
• Response time: We aim to respond to all data privacy enquiries within 30 days

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with our response.